Our first engagements are underway. Until they are complete and approved for publication by our clients, here is exactly what an Alder & Hale engagement looks like.
The examples below are representative blueprints, not past client results. We will replace them with real case studies, with each client’s written permission, as engagements conclude.
Map the booking and reminder journey, quantify missed appointments by type and time, and test changes to reminders, waitlists and deposit policies.
Analyse referral sources and catchment demand, model capacity at the current site, and compare expansion with extended hours or a new service line.
Shortlist market-available scribes against privacy, data residency and consent requirements, then support a four-week pilot with two volunteer GPs.
Redesign the intake and scheduling process, introduce simple automation, and build a dashboard the coordinator can maintain alone.
We are selecting a small number of practices for fully pro bono engagements this summer.